Hotel Performance Management

From front office to storeroom, from kitchen to online sales, we review every part of your hotel with an independent eye and report on losses, risks and opportunities.

We manage your hotel's performance.

The areas of the hotel we review OTEL Online sales Brand standards Housekeeping Front office Food & beverage Accounts & cash Purchasing & stock

What we bring to your hotel

With a check-up tailored to your hotel, we measure performance and make losses and opportunities visible.

  • We identify where efficiency can improve, with an external and impartial view.
  • We detect operational errors and reduce losses.
  • We uncover fraud where it exists and protect your hotel's revenue and assets.
  • Through regular follow-up, we keep the same problems from coming back.
  • We analyse your online sales and marketing performance and show where revenue can grow.

How we work

Our team of operations, finance and marketing specialists takes a clear snapshot of your hotel today.

  1. On-site review

    Our team reviews the hotel on site, assessing processes and records together.

  2. Assessment

    We make the hotel's performance measurable and identify points of loss and risk.

  3. Report and recommendations

    We present findings and prioritised recommendations in a report management can use as a working guide.

  4. Regular follow-up

    Through periodic checks we track that recommendations are applied and what they deliver.

How it differs from a financial audit

A financial audit checks that the records are correct. We look at the hotel's whole performance.

Financial audit

Focus
Official records and books
Scope
Errors and fraud in the records
Team
Accountants and auditors
Outcome
Corrected records

Otel Checkup

Focus
Operations, sales and finance together
Scope
Any operational error or fraud that can erode the hotel's assets
Team
Experienced specialists who know hotel operations
Outcome
Preventive measures, recommendations and regular follow-up

Who it's for

Hotel owners

Owners who want certainty about their hotel's financial and operational performance.

Hotel managers

Managers who want to raise performance with independent expert advice.

Chains and brands

Operators who want to see brand standards and procedures applied in every hotel.

Our services

Scope and details are set together with each hotel at the proposal stage.

Operational performance

Staff productivity, operating costs, purchasing and inventory, compliance with operating procedures and brand standards, guest satisfaction.

  • Front office
  • Housekeeping
  • Food & beverage
  • Brand standards

Digital marketing performance

Online sales channels, digital marketing processes, brand perception and guest reviews. Reporting on opportunities to grow sales and non-room revenue.

  • Online sales
  • Guest reviews
  • Sales channels

Financial control: errors and fraud

Detection of accounting and non-accounting errors and of fraud in revenue and expense processes. Assurance for investors that their hotel is run on accurate information.

  • Accounts & cash
  • Purchasing & stock
  • Revenue processes

About us

Otel Checkup brings together the experience of two teams in hotel consulting and hotel digital marketing.

A global consultancy brand with more than a century of history, focused entirely on hotels, tourism and leisure. It works across investment, feasibility, valuation and operational advisory.

A guest experience platform used by more than 550 hotels in over 40 countries. It brings mobile check-in, upselling, guest messaging and staff coordination into one digital layer, backed by a team specialised in hotel digital marketing.

Our consultants

An experienced team across hotel consulting, finance and digital marketing.

Metin Erdoğdu

Metin Erdoğdu

Country Director, Horwath HTL Türkiye

Has led numerous projects in feasibility, valuation, branding, project financing and hotel management. Holds a degree in Industrial Engineering from ITU and an MBA from Washington University in St. Louis.

Atahan Erdoğdu

Atahan Erdoğdu

Consultant, Horwath HTL Türkiye

Works on valuation and feasibility reports, market research and branding. Currently studying at the Faculty of Engineering, Boğaziçi University.

Gökhan Mercanoğlu

Founder, icibot

Founder of icibot, the hotel guest experience platform. Leads the digital marketing and online sales reviews at Otel Checkup.

Hami Ceylan

Financial Audit

Leads the financial control side of Otel Checkup. Reviews accounting records, cash and revenue processes, purchasing and payroll to report on error and fraud risks.

Request a proposal

Fill in the form and we will send you a scope and proposal tailored to your hotel.

Or write to us directly: info@otelcheckup.com